Frequently Asked Questions

Get answers to common questions about Sunoify, including how it works, payment options, and more.

What is Sunoify

Sunoify is an innovative platform that transforms your pictures, text ideas, and emotions into customized songs, giving you a personal composer at your fingertips.

How does Sunoify work?

Simply upload an image or share your thoughts and emotions. You can even choose a music style (although it's optional - AI can auto-suggest based on content). Sunoify then utilizes cutting-edge AI technology to create a unique song tailored to your preferences.

Can I download the generated music?

Yes, once the music is generated, you can download it in high quality and enjoy it anytime, anywhere.

Is Sunoify easy to use?

Yes, Sunoify is designed to be user-friendly and intuitive. No musical experience is required.

What kind of music can Sunoify create?

Sunoify can create a wide variety of music genres, including pop, rock, classical, jazz, and more.

Is Sunoify Free?

Absolutely! Once you've signed up, you'll receive 5 free credits to explore services on Sunoify. You can consider our subscription plan for bulk tasks or regular requirements. If you need a tailored plan for your custom requirements, you can easily connect with us through the customer service component in the lower right corner, and we shall provide swift assistance.

Should I choose Pay-as-you-go credits or a subscription plan?

For occasional generation tasks or a one-time use requirement, you can go with our pay-as-you-go plan, where you can buy enough credits per your requirements. It works as a spot-on credit top-up that, once paid, would reflect the bought credits immediately. Our monthly subscription plan would save you money if you have bulk tasks or need our platform for recurring services. You can try the platform for free and later on avail a subscription plan per your requirement.

What happens if I don’t consume the full quota of my monthly credits?

If you're on a subscription plan, such as the one with 100 credits per month, and you've only consumed 70 credits by the end of your monthly billing cycle, it's important to note that the remaining 30 credits will indeed expire. Sunoify does not carry forward unused credits to the next billing cycle. Therefore, to get the most value out of your subscription, we encourage users to make full use of their allocated credits within the current billing period to ensure they are not lost. However, if you require add-on credits, we have a pay-as-you-go plan that caters to your on-spot requirements. You can recharge your account with the desired credits and continue using our services.

Can I upgrade/downgrade/cancel my subscription?

To upgrade or downgrade your existing plan, navigate to the pricing section and select the plan that aligns best with your needs. We've designed our pricing with market competitiveness to ensure you receive exceptional value. If you wish to cancel your subscription, please go to 'Billing & Payments' and you will find the entrance.

Is the payment service reliable?

Yes, Sunoify uses Lemon Squeezy for payment services. All payment details are handled securely by Lemon Squeezy. For more information, please visit https://www.lemonsqueezy.com/.

What payment methods do you accept?

We accept a variety of payment methods, including credit and debit card options. For more information, please refer to https://docs.lemonsqueezy.com/help/checkout/payment-methods#payment-methods-currently-supported.

What if I am not satisfied with the results?

We apologize, but due to the extensive computational resources required for processing, we are unable to offer refunds.

Unleash your creativity and experience the magic of personalized music.

Upload your pictures, share your thoughts, or express your emotions - let Sunoify compose a song that speaks to your heart. Start your musical journey now!